Owner FAQs

Our brokerage has been licensed by the California Department of Real Estate since 2010. Our DRE license number is #01881582.

We are available to address emergencies after business hours. For any inquiries received after hours regarding our services or non-emergency maintenance requests, we will respond the following business day.

Yes, most of our owners elect to receive their funds directly into their account by electronic funds transfer (EFT). You also have the option to receive a check in the mail.

At the owner’s request, we will provide a copy of the lease prior to execution. As the property manager, we will sign the lease on behalf of the owner under the authority given to us on the Property Management Agreement.

Yes, we are a full service brokerage and can list your home for sale or help you purchase other investment properties.

Owner payments will be processed by the 10th of each month, assuming the tenant has paid rent on time. Once we have received the rent from the tenant, there is a hold time before issuing payment to ensure the funds have cleared. Once the payment has been issued, it can take up to 3-5 business days to receive it by check or to see the funds in your bank account if they have been electronically transferred.

Tenants have the option to pay by check or through our online portal using debit, credit card, or ACH payments.

Our standard lease is for one year, but we can make exceptions for special circumstances.

Our typical security deposit is equal to one month’s rent. For example, if the rent is $2500 per month, the security deposit would be $2500.

Generally, we can start managing your property right away.

We manage all types of residential homes, including single family homes, multi-family homes, and apartments.

We email monthly owner reports that include a cash flow statement, transaction statement, and owner statement. If you prefer to receive a hard copy of the reports, we can mail them to you.

We will hold the security deposit on your behalf in our trust account.

As of 2020, landlords are required to accept Section 8 or housing vouchers as a source of income from applicants and cannot discriminate or deny an applicant just because of a housing voucher.